Defect Severity Definitions

To define the various defect priority/severity options in Jira

Critical

  • Major loss of system function or defect results in testing coming to a halt and no acceptable work around exists
  • This is a show stopper/blocker defect and the issue takes precedence over all others.

High

  • The issue can block progress but an acceptable work-around exists while in test phase and test execution can continue to a certain degree
  • Defect in this level must be fixed before go-live

Medium

  • Defect has no significant impact on the test cycle execution and/or an acceptable work-around exists
  • Change can be promoted to production with these defects outstanding
  • Business impacts for each defect must be addressed and a work-around or contingency plan must be in place to resolve the problem

Low

  • Defect is minor or cosmetic in nature and does not impact functionality
  • Change can be promoted to production with these defects outstanding
  • The problems can be grouped and the business impact must be addressed
  • Defects can be resolved at a subsequent phase or release. Eg. spelling or look-and-feel is incorrect
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